Terms & Conditions

TERMS AND CONDITIONS FOR THE DHL CUSTOMER ALERTS

DHL Customer Alerts

The mobile operators participating in this campaign are: Aliant Mobility, Mobilicity, Public Mobile, Tébec MobilitéVirgin Mobile Canada, Bell Mobility, MTS, Rogers Wireless, TELUS Mobility, WIND Mobile, Fido, NorthernTel Mobility, SaskTel Mobility, Eastlink and Vidéron.

Phone number for opt-in must be in employee profile

1 For help text "HELP", "AIDE", "INFO" to 34522 or email us on redelivery.ca@dhl.com or contact us by sending us a comment here.

2 To unsubscribe, text "STOP", "ARRET" to 34522 at anytime.

3 In case of questions please contact customer service on 1-855-434-5345.

4 Standard rates may apply

5 Message Frequency varies

6 SMS text messages are intended to be a best effort communication and represent just one component of the DHL communication systems.

7 SMS text message notifications may be delayed or not received during regional emergencies or other periods of high messaging traffic

8 Third parties can send SMS text messages disguised as alerts from the DHL and therefore you are urged to independently verify the authenticity of any message that you receive

9 SMS text message order delivery is not always predictable

10 SMS text message notifications from the DHL will be presented on your mobile device in the same manner as any other SMS text messages

PRIVACY POLICY

We take great precautions to keep the information you share with us safe and private. We will not sell or give your personal information to other marketers without your express consent. However, from time to time, we would like your permission to send you previews of new products, or personalized offers or tips. You will be receiving these offers or tips only if you choose to opt-in to these services. We also may ask for comments on how to improve our products or programs. In order to do so, your information may be securely shared with our agencies, who perform these services on our behalf, or safely stored in countries other than where collected. You can easily stop this type of communication at any time by texting STOP to 34522 at any time.

DHL Privacy Policy